What to do now

Step 1

Read this guide

Step 2

If your doctor wants to see you in person, make an appointment

Step 3

If you are unsure what to say at your appointment, use our interactive guide to prepare.

 

Important

If your GP needs to identify the correct test strips for you on their system, here are the details. More information can be found here

CONTOUR NEXT test strips are used with the CONTOUR®NEXT ONE meter. PIP code: 368-2119

CONTOUR PLUS test strips are used with the CONTOUR®PLUS meter. PIP code: 409-9776

Don’t run out of strips while waiting for your appointment. You can purchase more strips online.


Buy more strips here.


How other CONTOUR®NEXT ONE and CONTOUR®PLUS BLUE users got their strips.

Read their stories

Two patients needing new strips...two very different stories

Everyone has a different diabetes journey, even when it comes to getting new strips. These stories, featuring Sam and Joseph, show that being confident in yourself and your meter along with a little research can help your GP understand why you’ve chosen your meter

Left Column Story

It was simple and
easy for Sam

Sam, a CONTOUR®PLUS BLUE meter user:

"It has made a huge difference to my daily diabetes management..."

Sam, 37, was diagnosed with type 2 diabetes 2 years ago. She wanted a meter that easy to use and help her manage her diabetes more effectively.


Right Column Story

Doing a little research has benefited Joseph

Joseph, CONTOUR®NEXT ONE meter user:

“I’m confident testing with this meter”

Joseph has type 1 diabetes, and was diagnosed at the age of 8. When he requested to change his prescription to CONTOUR®NEXT strips, he was turned down due to funding cuts. Joseph persevered and persuaded the practice diabetes nurse to speak to the GP after sharing his experience of using the CONTOUR®NEXT ONE meter.

"I arranged to meet with my GP to review my medication. I showed her the meter and my results and she agreed to switch my prescription. Having my prescription changed wasn’t as difficult as I initially thought it would be"

Like many patients, Sam didn’t face any objections when she asked her prescription to be changed. She showed her GP how her CONTOUR®PLUS BLUE meter was making a difference to her health.

"Using the CONTOUR®PLUS BLUE meter was super easy and I have been using the CONTOUR®DIABETES app on my phone to record all my readings. I showed my GP my readings in the CONTOUR®DIABETES app on my phone so she could see how it was helping me to manage my diabetes better. To those wanting to change their test strips, I would encourage them to talk to their doctor and/or your practice nurse."

Be confident and positive

Explain which features of the meter and app that have been helpful. For example, “second-chance sampling testing saves me time and also reduces waste on test strips, which could save NHS money”

“At my appointment with the practice nurse at my doctor’s surgery, I discussed my medication and requested to switch to CONTOUR®NEXT strips. I was told that due to cuts in the NHS and under new guidelines, they weren’t allowed to issue prescriptions for these.”

“When I visited the nurse, I had already been using the app and meter for a week. So I showed her my readings and data in my app on the phone. She was very impressed with the results. When she shared them with my GP he agreed that the CONTOUR®NEXT ONE was helping me to manage my diabetes better and switched my prescription.”

So what does Joseph think made the difference?

“I think I was successful in convincing them because I was determined to show that these testing strips help me to better manage my condition. My advise to others in the same situation is to do their research and make an appointment to see their practice diabetes nurse or GP.”

Guidance, not strict rules

Changes to local formulary guidelines are often given as a reason for not changing a prescription. However they are only guidelines – even if your strips aren’t on the list, your GP can still prescribe them. So don’t feel awkward about discussing your needs with your GP, or explaining why you think your chosen meter is the best for your needs. After all, the cost of any complications from your diabetes would be a lot higher than the difference in costs between two types of test strips.

Two patients needing new strips...two very different stories

Everyone has a different diabetes journey, even when it comes to getting new strips. These stories, featuring Sam and Joseph, show that being confident in yourself and your meter along with a little research can help your GP understand why you’ve chosen your meter

Left Column Story

It was simple and
easy for Sam

Sam, a CONTOUR®PLUS BLUE meter user:

“I’m confident testing with this meter”

Sam, 37, was diagnosed with type 2 diabetes 2 years ago. She wanted a meter that easy to use and help her manage her diabetes more effectively.

"I arranged to meet with my GP to review my medication. I showed her the meter and my results and she agreed to switch my prescription. Having my prescription changed wasn’t as difficult as I initially thought it would be"

Like many patients, Sam didn’t face any objections when she asked her prescription to be changed. She showed her GP how her CONTOUR®PLUS BLUE meter was making a difference to her health.

"Using the CONTOUR®PLUS BLUE meter was super easy and I have been using the CONTOUR®DIABETES app on my phone to record all my readings. I showed my GP my readings in the CONTOUR®DIABETES app on my phone so she could see how it was helping me to manage my diabetes better. To those wanting to change their test strips, I would encourage them to talk to their doctor and/or your practice nurse."

Be confident and positive

Explain which features of the meter and app that have been helpful. For example, “second-chance sampling testing saves me time and also reduces waste on test strips, which could save NHS money”

Right Column Story

Doing a little research has benefited Joseph

Joseph, CONTOUR®NEXT ONE meter user:

“I’m confident testing with this meter”

Joseph has type 1 diabetes, and was diagnosed at the age of 8. When he requested to change his prescription to CONTOUR®NEXT strips, he was turned down due to funding cuts. Joseph persevered and persuaded the practice diabetes nurse to speak to the GP after sharing his experience of using the CONTOUR®NEXT ONE meter.

“At my appointment with the practice nurse at my doctor’s surgery, I discussed my medication and requested to switch to CONTOUR®NEXT strips. I was told that due to cuts in the NHS and under new guidelines, they weren’t allowed to issue prescriptions for these.”

“When I visited the nurse, I had already been using the app and meter for a week. So I showed her my readings and data in my app on the phone. She was very impressed with the results. When she shared them with my GP he agreed that the CONTOUR®NEXT ONE was helping me to manage my diabetes better and switched my prescription.”

So what does Joseph think made the difference?

“I think I was successful in convincing them because I was determined to show that these testing strips help me to better manage my condition. My advise to others in the same situation is to do their research and make an appointment to see their practice diabetes nurse or GP.”

Guidance, not strict rules

Changes to local formulary guidelines are often given as a reason for not changing a prescription. However they are only guidelines – even if your strips aren’t on the list, your GP can still prescribe them. So don’t feel awkward about discussing your needs with your GP, or explaining why you think your chosen meter is the best for your needs. After all, the cost of any complications from your diabetes would be a lot higher than the difference in costs between two types of test strips.

Talking with your doctor

 

Tips on what to tell your doctor when requesting strips

Is it the increased confidence you feel from using a fast and accurate meter? Is it the seamless integration with your smartphone? Maybe it’s the instant feedback on your readings from your meter’s colour indicator feature?

Whatever makes the biggest difference to you, be sure to tell your doctor when requesting for your prescription change.

 

  • Be confident in yourself – you’ve chosen an outstanding meter

  • Explain the difference that your meter has made to your diabetes management

  • Be committed to managing your diabetes as well as you possibly can

  • Understand that you are entitled to have the meter that works best for you

  • Describe if it has made a difference to your engagement if this is the case with using a connected meter

  • A small rise in the cost of your test strips far outweighs the financial burden of a diabetes-related health incident. Your engagement in managing your diabetes can outweigh this

  • Inspire yourself with the stories of other CONTOUR®NEXT ONE or CONTOUR® PLUS BLUE users before you go

Useful sources of information and help

JDRF is a type 1 diabetes charity. They fund research to cure, treat and prevent type 1 and work with government, academia and industry to accelerate research in the UK. They also give support and a voice to people with type 1 and their families.

https://jdrf.org.uk/information-support/

Diabetes UK is a leading charity who’s vision is a world where diabetes can do no harm . Their recent Testing Times campaign aims to promote the idea that all patients should be able to be prescribed the right amount of test strips for their individual needs. Their website contains a lot of useful information, including advice on talking with your doctor.

https://www.diabetes.org.uk/Guide-to-diabetes/Managing-your-diabetes/Interactions-with-healthcare-professionals/

NICE – the National Institute for Health and Care Excellence last updated its Quality Standard 6 (QS6) on diabetes in adults in August 2016. It has advice on what constitutes good quality care for people with diabetes.

https://www.nice.org.uk/guidance/qs6

NICE Guideline 28 (NG28) stipulates the need to support people with type 2 diabetes in self-managing their blood glucose especially if that person is on insulin or another drug that could cause hypoglycaemia. Having access to a meter that works for you is part of this.

www.nice.org.uk/guidance/NG28

What if your doctor says "no"?

This section describes things some people with diabetes have heard from their doctor when they have asked to change their test strip prescription. Offering an alternative viewpoint, or mentioning NICE guidelines and recommendations, may also convince your doctor to give you a new prescription.

Common objections you may hear:

It’s true that local health authorities operate under budgetary constraints – which includes how much they can spend on test strips. But there is often flexibility in this and most doctors are happy to consider each request on a patient-by-patient basis. This is referred to by the NHS as ‘patient-centred care’.

  • Explain to your doctor how the features of the meter – such as fast, convenient testing and remarkable accuracy – give you reassurance every time you test.
  • Explain how the Second-Chance™ sampling feature reduces the wastage of strips and the inconvenience of having to repeat finger prick.
  • Mention how this helps with your long-term glucose control.

It’s also worth saying that although some strips cost a little more than basic alternatives, there is an ongoing financial benefit in helping you to self-manage well.

  • It’s true that your local Primary Care organisation/Health Board/Clinical Commissioning group will have a list of preferred meters, referred to as a ‘formulary’. But formularies typically give guidance on when it may be appropriate to choose something else – rather than advising on which meter might be right for you.
  • Many meters on approved lists are selected primarily on price, which doesn’t take into account your wishes and needs.
  • Say that formulary lists are purely guidelines and that the doctor can still give you the strips you need for your chosen meter.
  • Remind your doctor of the benefits of the meter.

The colour indicator feature for instant feedback on your readings

Second-Chance™ sampling so you don’t need to use another strip or re-prick your finger if there’s not enough blood on the strip at first

Automatic sync and log of your readings for smarter diabetes management

90-day summaries which you can share with your doctor

Remarkable accuracy to make informed decisions

  • Tell them which features are most valuable to you in terms of your overall blood glucose management.
  • Mention the NHS principle of “No decision about me without me”

It’s only fair that you have a meter that works for you and helps you manage your blood glucose effectively. The NHS has a principle of involving patients in decisions about their health, so don’t be afraid to ask for the strips for the meter you want.

Meters are improving all the time. The CONTOUR®NEXT ONE and CONTOUR® PLUS BLUE when used with the CONTOUR®DIABETES smartphone app can make a real difference to your glucose control.

  • Remind your doctor why you chose the meter

The colour indicator feature for instant feedback on your readings

Second-ChanceTM sampling so you don’t need to use another strip or re-prick your finger if there’s insufficient blood on the strip

Automatic sync and log of your readings for smarter diabetes management

90-day summaries which you can share with your doctor

Remarkable accuracy to make informed decisions

  • Outline the reasons why you prefer this meter over your old one
  • Tell them which features are most valuable in helping you with your blood glucose management.
  • Mention the NHS principle of “No decision about me without me”

This may well be the case, but it doesn’t take into account your wishes. Nor does it recognise the fact that the price of test strips is much lower than the potential cost of managing a hypo or other consequence of either inaccurate readings or a lower standard of blood glucose management.

  • Mention the NHS principle of “No decision about me without me”
  • Ask your doctor whether based on the medicines you take, it aligns to the NICE guidelines

Your doctor might offer you a cheaper alternative to CONTOUR®NEXT ONE or CONTOUR®PLUS BLUE. If they tell you that the cheaper meter is as good as your chosen meter, ask if it comes with all these features as standard:

  • Accuracy levels which, in independent tests, are proven to be closer to laboratory standards than most other meters – giving you added confidence and reassurance every time you test. Although there are accuracy guidelines in place for blood glucose meters (EN ISO 15197:2015) there is no requirement to have independent data to support the manufacturer's claims. As there are varying degrees of accuracy for meters available ask your GP for independent data to support the meter being offered to you.

    Both the CONTOUR®NEXT ONE1 and CONTOUR®PLUS BLUE2, 3 have remarkable accuracy and we have independent data to support this
  • Second-ChanceTM sampling which lets you reapply more blood to the same test strip in case of insufficient blood, without having to use a new strip or prick your finger again
  • Instant colour-coded feedback on your blood glucose readings thanks to the colour indicator feature
  • smartALERTSTM to quickly warn you if your levels are critically high or low *.
  • Automatic sync and log of your readings for smarter diabetes management
  • 90-day summaries which you can share with your doctor

Sometimes people with diabetes find their GP practice may try to ration their test strips in the interest of cost-saving. If this happens to you, and you feel that the number of  test strips you are being allowed won’t let you confidently manage your diabetes, you should share your concerns with your doctor or nurse.

  • Explain that frequent testing will help reduce your risk of having a hypo.
  • Tell your doctor that you need to be confident that you are testing frequently enough to manage your diabetes confidently.
  • If the thought of having your strips restricted causes you additional stress, say so.
  • Mention the reasons why you chose the CONTOUR®NEXT ONE or the CONTOUR®PLUS BLUE  meter and explain that you need to have enough strips to get the most from your new meter’s features.

You’re entitled to have a say

 

NHS guidelines mean you have the right to have a say in which meter you use

In July 2012, the NHS published a document called “Liberating the NHS: No decision about me, without me”. Its aim was, and still is, to be sensitive to
patients’ needs and wishes, and to let them share in the decision making about long-term conditions.

Diabetes is one such condition. As you know, living with diabetes is a very personal thing. So you need to be happy with the meter you use along with the
treatment you are prescribed and how you are treated as an individual.

In “Liberating the NHS: No decision about me, without me” the NHS recently said that people should be “empowered to shape and manage their own health
and care and make meaningful choices”.

So when you’re speaking to your GP about changing your prescription, remember that you have the right to have a say in the meter you use.
Have the confidence to say how you feel and what you think is right for you.

 

*When used with the free CONTOUR®DIABETES app

References:

  1. Christiansen M et al. Accuracy and user performance evaluation of a new blood glucose monitoring system in development for use with CONTOUR™NEXT test strips. Poster presented at the 15th annual meeting of the Diabetes Technology Society (DTS); October 22–24, 2015; Bethesda, Maryland. USA
  2. EN ISO 15197:2015. International Organisation for Standardization: In vitro diagnostic test systems – requirement for blood glucose monitoring systems for self-testing in managing diabetes melitus. Geneva, Switzerland: International Standard 2015
  3. Freckman G et al. Diabetes Technol Ther.2017 April: 19(4), 246-254